Go to:
Wonthaggi Ladies Auxiliary
Volunteer Programs (or click the hyperlinks in the list below)
How to become a Volunteer

Bass Coast Health is proud to have the support of over 250 volunteers across many departments of our organisation. 
Our vision is to extend our services into the community enabling our elderly, frail and disabled to live with dignity and respect. 
As Volunteers we are focused on providing Person Centered care to all our clients.

Volunteers support our organisation in a variety of positions, including:


Wonthaggi Ladies Auxiliary

The Ladies Auxiliary maintains a boundless energy and continues to work hard and provide great support to Bass Coast Health.

They are always considering new initiatives to further improve our services to the community and we greatly value our relationship with them.The group holds three annual fetes in May, August and November. Other fund-raising events include trivia nights, "cent" auctions, fashion parades, sausage sizzles, market stalls and raffles. The Ladies Auxiliary meets at the Wonthaggi hospital at 1.30pm on the first Thursday of each month. New members are always welcome.


Contact Information

Ladies Auxiliary President:
Margaret Hender
t: (03) 5672 1820
e: bchladiesauxiliary@gmail.com

Barbara Culph
t: (03) 5674 4658

Marlene Talbot
m: 0428 611 316


Volunteer Programs

Meals on Wheels

Volunteers deliver meals to residents in the Wonthaggi, Inverloch and Cape Paterson areas. Meals are prepared by Bass Coast Health and Volunteers pick up the meals and deliver them guided by a delivery sheet prepared by the Meals on Wheels Manager.  Volunteers can choose how often they wish to deliver i.e. as often as once per week, fortnightly or once per month.  Or be on the Emergency Meals on Wheels delivery list to be contacted whenever a fellow Volunteer is unable to make it.

Transport Drivers with Volunteer Transport Service

Volunteer Drivers transport clients to medical appointments; treatments; admissions and discharges when no other means of transport is available to the client.  Transport trips can be made locally or further distances such as Melbourne, Traralgon and areas in between.

The Volunteer transport Service has an automatic sedan vehicle for transporting clients.  A current Victorian Driver’s License is mandatory.

Opportunity Shop Assistant

Our Opportunity Shop situated in Back Beach Road, San Remo requires Volunteer Assistants for a variety of tasks such as sorting, displaying of merchandise and sales.

Ward Visitors

Trained Volunteers provide a daily visitation round of patients in the Acute and Medical Wards of Wonthaggi hospital.  Their tasks involve getting shopping items for patient’s needs, talking with patients, posting mail, making telephone calls and other requests to assist the patients whilst they are in the hospital.  Volunteer Visitations are carried out by a team of two Volunteers.

Palliative Care Volunteers

Trained Volunteers become members of the Palliative Care team to support clients who have a terminal illness, their spouse and their family.  Specialised training is required before Volunteers are placed with their first client.

Nursing Home Assistants

Volunteers provide assistance in Kirrak House and Griffiths Point Lodge, San Remo.  Volunteers perform a variety of tasks including:- resident wheelchair walks, supervised walks around the gardens, one-on-one visitation with residents, transferring residents to other departments for activities and programs (wheelchair or walking with resident), assistance in activities like music therapy, cooking, bingo, exercise and bar-b-ques.

Vehicle Washing Team

A group of Volunteers who maintain the high level of appearance of the Health Service’s Fleet vehicles.  This group cleans both the inside and outside of vehicles and is the perfect task for those who wish to work outside and be fairly active in their role.


Volunteers with office procedures and administration training assist in general office work for example; filing, photocopying, mail outs, computer operation, document production and other general office duties as needed.

Emergency Pet Caretaking

A group of animal-loving volunteers willing to go to the homes of patients whilst they are in hospital and feed and water their animal companions.  This service is for patients who do not have any relatives, friends or neighbours who can provide care for their animals.  The animals and birds are retained in the owner’s home to avoid further stress due to a change in environment whilst their owner is absent.  Food will be provided by the owner.  The volunteer is not expected to cover food costs.

Community Rehabilitation Centre

Volunteers assist the Occupational Therapists in this centre in a variety of ways. For example; assistance with setting up craft programs and assisting clients where necessary to perform the craft tasks, helping set up other activities for clients, providing Music Programs and Thai Chi exercise programs.

Allied Health Departments

Volunteers assist in the Adult Day Activity Programs that are conducted at Garnham House.  Assisting with activities and providing social interaction with the clients is a major part of these programs.

Pastoral Care

Pastoral Care aims to support clients, patients and residents in their everyday life.  This is carried out through one-on-one visits where the Volunteer offers attentive, non-judgmental and empathetic listening.  Pastoral care is not counselling or problem solving but it is any opportunity to offer companionship.  Pastoral Care volunteers are provided with ongoing supervision by the Pastoral Care Volunteer Coordinator.

How to become a Volunteer

To join our team of Volunteers contact the Manager of Volunteers at the Family Resource Centre on (03) 5671 3372 to obtain the required paperwork.

You will need to undergo a Police check, provide 100 points of identification and Volunteer Transport Drivers must hold a current Victorian license.

Pastoral Care and Ward Visitors must undergo specialist training prior to going on the wards.

Palliative Care Volunteers are required to undertake introductory training in all aspects of palliative care before being carefully matched with a client.  You will receive ongoing training and support from your local health service and be part of a region-wide network of palliative care volunteers.